FAQ

Product

What other flavours do you have?

Our main products are Chicken Porridge, Seaweed Beef Porridge, Prawn Porridge and Fish Porridge. However, for Mummy’s Market, we have exclusive products such as Fish Macaroni, Chicken Collagen Ramen and Beef Pasta. We also have chicken and fish broth, falafels and beef bolognese gravy.
We are constantly innovating new flavours and products so do check out our social media and website for updates. IG [@]littletotler

Are these freshly prepared?

These products are fresh-frozen. Meaning freshly prepared then blast frozen.
Blast freezing technology allows us to take the temperature down quickly to 0 °C or below, ensuring optimum safety and quality. This technology helps our products retain it's freshness and prolongs the shelf life.
Frozen products do not necessarily mean that the product is "un-fresh". Ingredients used are real meat and vegetables with no preservatives and additives.
When employing our blast freezing technology, we are able to maintain the freshness in our products and to keep them locked in with a longer shelf life.

How long do these last?

These products last up to 12 months. Once thawed, do not refreeze. Once thawed, it is recommended to be consumed immediately.

Is it safe to microwave food in plastic containers?

Our packaging is microwave-safe, hence you can microwave the container with no worries.
Alternatively you can use a hot water bath, unpack the product in a bowl and steam it OR heat it up via a sauce-pan over low heat.

How much should I feed my child?

Each portion is 150g. This is a recommended serving for an average toddler age 12 months.
However, every child is different depending on their age, activity level and more - hence, depending on your child’s preference, this could serve as a main dish along with other side dishes.

Where are these products being produced?

These products are being produced in Singapore. Our factory is located in Pandan Loop.
It is a SFA and Halal certified facility

Are they halal certified?

While our products are produced in a SFA and halal certified facility in Singapore using no pork and no lard, these new products are still in the process of undergoing the halal certification application approval.

Is there a minimum order for free delivery?

How long is the shipping?

We use a 3rd party logistics cold truck for delivery.
Orders will be delivered between 3 to 7 days.
Do expect a longer waiting time during sale or campaign periods as we cope with an influx of orders.
For express orders, please write in to us at hello@littletotler.com

Can we select a date & time for delivery?

At the moment, we do not have this option to select a delivery date and time slot.
However, we are working to improve this process and will provide more updates soon!
In the meantime, do ensure that someone is home to receive the delivery in the next 1-3 days once you have received the email stating that your order is on the way.

How do we reschedule a delivery?

Once you receive the email stating that your order is on the way, do drop us an email immediately to inform us if you will not be home in the next 1-3 days.
We require at least 48 hours to get back to you, and any change in delivery dates are subject to availability.
Do note that we will respond to your requests between Mondays – Fridays, 9am – 5pm (excluding public holidays).
We apologise in advance if we are unable to assist with your request.

Redelivery charge

In the event that no one is able to receive the delivery, we reserve the right to charge a redelivery fee of $8.
Dealing with temperature sensitive toddler food products requires us to dispose them if we are unable to deliver it on the same day.
Hence, do ensure that someone will be home to receive the order.

Is there any bulk discounts or group buy deals?

Do you sell this to retailers?

We are currently retailing online with RedMart and Shopee, and also offline in stores at selected Songfish Outlets
For any potential partners, who are interested to carry our product, please contact hello@littletotler.com